Q: "What are your fees?"
A: Our fees are 10% of rent collected and we charge 100% of the first month’s rent as a leasing fee. This includes marketing the property, finding a renter and conducting all background checks.
Q: "Do you require a processing or set-up fee?"
A: No, we do not charge you these fees. Many companies claim this is necessary fee to put you into their computer system and begin the marketing. This is nonsense. It only takes 5 minutes or less to type you into any property management software in the world. The marketing is paid for out of the leasing fee. These fees are 100% profit to a management company and completely unnecessary.
Q: "How long does it typically take to rent a home or condo?"
A: It normally takes us 2-4 weeks to rent your property, provided the property is priced appropriately and everything is clean and looks good.
Q: "Do you handle all tenant complaints and maintenance calls?"
A: Yes, we take care of all issues with a tenant and maintenance. We have staff completely dedicated to handling and resolving tenant issues and collecting rent. In addition, there are full-time maintenance guys on staff to handle repairs.
Q: "How am I notified of maintenance expenses?"
A: You will typically receive an email for any maintenance requests by tenants. For any repairs estimated to exceed $250, we must get your written permission through email before we begin, unless it is an emergency repair. For example, a water pipe bursts at 2:00am in the morning, and you are unavailable.
Q: "What is the first step to get started?"
A: You should just call our office at 813-504-4487 and we can make sure all of your questions are answered. At that point, we email you our property management agreement and set-up a time to view your rental property. It is that simple.